Commercial Repairs, Cleaning and Support
Our national network of Fabric Doctors are skilled in a variety of repairs and cleaning to assist commercial and high traffic hotels, properties as well as managed houses or holiday apartments stay in peak condition.
We also work closely with furniture businesses or suppliers to provide repair or warranty work as well as the provision of customer service reports:
If you manage a hotel, strata property, holiday home or rentals that are furnished, you will understand the wear and tear that fabric lounges, ottomans and even bed heads can sustain. We understand that it is important to keep the property looking clean and the furniture in an acceptable standard. Regular professional cleaning of your fabric finishes is often the best course of action to achieve this. Unlike many fabric cleaners, our Fabric
Doctor specialists take the time to manually scrub your fabric furniture before using their extractor machines to remove excess moisture, resulting in a fantastic, even finish. Give us a call today and book a professional clean at a great price. We come to you and you’ll be amazed at the results.
Fabric Warranty Repairs
We understand that no matter how careful you are with your product, sometimes things go wrong. Whether damage occurred to a fabric lounge in transit to delivery, or faults show up after the manufacturer has delivered a shipment to you, we can help take care of it. Think of us as an extension of your brand. When it comes to fabric furniture, we can take care of just about anything that can go wrong, from damaged stitching, resewing buttons, repairing, internal frames, to boosting foam in sagging seats. We provide free quotes before proceeding with any work, and what can’t be repaired, we can typically assist in replacing with new (matching) fabric.
Customer Service Reports
As a business selling furniture to customers, you may come across issues or customer complaints that need assessing before they can be adequately addressed. It can be helpful to have a professional fabric technician on hand that you can call on to provide a written report along with impartial advice to help guide you on the steps to take to resolve the issue.
These reports can also help in correctly allocating repair costs and provide the best service to your customers. All our Fabric Doctors are able to provide you with detailed reports and photos live from the customer’s home with recommendations on next steps – it’s like coming along with us on each job.
To discuss your requirements or receive a quote, contact your local Fabric Doctor.