For everything after the showroom floor

…we mean business!

When you need professional advice and warranty issues solved fast, it used to take just one call... now it's just one click.  We can provide you and your customers with fast repairs, reports and advice all wrapped up in an easy to use online page.  You may have 1 store or 100 stores.  No problem, we can cover them all.  And because we are franchised, you can be assured that you'll receive consistant pricing, quality and service, from Darwin to Adelaide, from Brisbane to Perth... oh, and we can wrap it all up on a single invoice for you as well.  

Warranty Repairs
Scuffs on a leather lounge during delivery can be quickly fixed

We understand that no matter how careful you are with your product, sometimes things go wrong.  It could be a scuff to a leather lounge on delivery to the customer's home, or some faults show up after the manufacturer has delivered a shipment to you.  Whatever the problem, we can take care of it.  Think of us as an extention of your brand.  When it comes to furniture, we can take care of just about anything that can go wrong, from the leather surface being damaged, or internal frame repairs, to sagging seats and even mechanisms and recliner triggers.  Contact our head office to see how we can take care of all this for your business around the country.

  • Torn dust covers can be replaced onsite
  • Recliner trigger both electric and manual can be quickly repaired
  • Loose feet or even needing an extra leg
  • Recliner mechanisms can be repaired or replaced
  • Soft seating needing new webbing or foam
  • Heat treatments to wrinkles and loose leather
  • ZigZag springs can be repaired onsite
  • Clips and fittings can be repaired onsite
Reports
Leather doctor reports live and online

Often you will need more than just a repair or quote.  A written report with photos can be an essential piece of information to allow you to correctly allocate repair costs and provide the best customer service you can.  All our Leather Doctors carry iPads and together with our own custom software, we can provide you with detailed reports live from the customer's home.  All the information is available to you via our secure online system with updates in real time.  It's like coming along with us on each job.  Give our head office a call to find out how we can provide this service for your business.

  • Live reports from The Leather Doctors provide you with valuable information
  • It's like have our vans in your hands
  • We can advise you on the spot what needs to be done
  • Detailed reporting allow you to reduce costs and improve quality
  • Our services include leather care product supply
  • Our services include well branded vans
  • Our services include state of the art systems
  • Our services include ongoing training for your staff and ours